No worries as we offer a 100% Guarantee for all switches.
If a switch is not confirmed as received we give it 14 days after it has been confirmed as mailed before we start the claims process (that’s the USPS maximum # of days for something to arrive regular mail). We then give both switchers a chance to let us know the status on their end and then update the switch accordingly and transfer/refund the appropriate amount of switchbucs. We track all these cases on each members profile to make sure members don't abuse the system...can't give up much more of our security secrets but you can be assured network security and fraud prevention is of utmost importance to us.
I hope this switch goes well for you Joliet but if it doesn't we will be there to help you out.
cheers,
Chris
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